Privacy Policy – Tutor Verbi

Effective Date: May 1, 2025

1. Introduction

Tutor Verbi is committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your data when using the Tutor Verbi mobile application.

2. Data We Collect

• Personal Data: Name, email, mobile number, profile image (via Firebase Auth or Google login).
• Language Preferences: Spoken and learning languages for personalized learning.
• Voice Input: Speech recognition is used temporarily to generate AI replies. Voice is not stored permanently.
• Chat History: Stored securely in Firebase Firestore to sync learning progress.
• Device Info: Basic metadata for analytics and debugging (no sensitive tracking).
• Crash Reports: Collected via Firebase Crashlytics for app improvement.
• Ad Data (if applicable): Google AdMob may collect anonymized usage data for showing relevant ads.

3. How We Use Your Data

• To personalize your language learning experience.
• To provide voice chat and AI-generated responses.
• To track progress and improve future learning suggestions.
• To analyze app usage patterns and performance.
• To deliver relevant ads (only if AdMob is enabled).

4. Data Storage & Security

We use Firebase’s secure cloud infrastructure. All data is:

• Encrypted in transit via HTTPS
• Securely stored with access limited to authenticated users
• Never sold or shared with unauthorized third parties

5. Third-Party Services

Tutor Verbi uses the following services that may handle limited data:

• Google Firebase (Authentication, Firestore, Analytics, Storage)
• Google Speech-to-Text & Text-to-Speech APIs
• OpenAI GPT (for multilingual AI-based responses)
• Google AdMob (for monetization, if ads are active)

6. Children’s Privacy

Tutor Verbi is intended for general users, including learners under parental guidance. We do not knowingly collect personal data from children under 13. If you believe this has occurred, please contact us for prompt removal.

7. Account Deletion

Users can delete their account and associated data by contacting us or using the in-app delete account feature (if available). All associated profile and chat data will be permanently removed from our servers.

8. Your Consent

By using the app, you consent to the terms of this privacy policy. You may withdraw consent by uninstalling the app or requesting deletion of your data.

9. Changes to this Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date.

10. Contact Us

For questions, concerns, or data requests, please contact:

Email: support@verbisoftsolutions.in