Support Policy – Tutor Verbi

Effective Date: May 1, 2025

1. Support Hours

Monday to Friday: 10 AM – 6 PM (IST)

2. How to Contact

Email: support@verbisoftsolutions.in
In-App Feedback: Settings > Contact Support

3. Response Time

Within 24–48 hours (priority support for premium users)

4. Supported Topics

• Login or account issues
• AI chat or voice bugs
• Subscription or billing questions

5. Unsupported Topics

• Custom ROM or rooted devices
• Third-party Android errors